Terms and Conditions

Welcome to Betterhalf's Terms and Conditions ("Terms"). This is a contract between you and Betterhalf.ai (parent company “Infinite forest, Inc.”) and we want you to know your rights before you use the Betterhalf application ("App"). Please take a few moments to read and understand these Terms before enjoying the App, as once you access, view or use the App on desktop or smartphone, you will be legally bound by these Terms. You can also refer to our “Privacy Policy” to clear all your doubts.

1. Betterhalf Rules

Before using our App, you will need to register with us with an account ("Account"). In order to create a verified account, you must be:

  • At Least 18 years old; and
  • Legally permitted to use the App by the laws of your home country.
  • You should be a working individual.

Deleting your account:

You'll have great connections on Betterhalf, but if you ever feel the need to leave, you can delete your Account at any time by going to your Profile tab when you are logged in and clicking on the 'Settings' > "Delete" option. Your Account will be deleted immediately and all of your account information will be immediately removed from the App. If you wish to login to your account again, you will be required to create a fresh account. If you wish to deactivate your account for a break, you can click on the deactivate option from your profile by clicking on 'Settings' > Deactivate. Infinite forest, Inc. reserve the right at our sole discretion to suspend any Account, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IP addresses), at any time without liability and without the need to give the user prior notice.

Certain portions of the App may not be accessible if you have not registered for a free Account but can unlock the features if you upgrade to premium.

We do not recommend to share your contact number or bank account details unless you wish to do so.

2. Types of Content

There are three types of content that you will be able to access on the App:

  • Content that you upload and provide ("Your Content");
  • Content that other members provide ("Member Content"); and
  • Content that we provide ("Betterhalf’s Content").

There is a certain kind of content we can't allow on Betterhalf:

We want our users to be able to express themselves as elaborately as possible and post all sorts of things on Betterhalf, but we have to impose restrictions on certain content due to our policy. Content such as:

Your Content

As Your Content is unique, you are accountable and liable for Your Content and will indemnify, defend, and hold us harmless from any claims made in association with Your Content.

You should follow the secure rules while displaying your information online. For instance, you should not display any personal contact or banking information on your profile page may it be yours or of someone in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card or other banking details). If you do choose to reveal any personal information about yourself, via email or otherwise, it is at your own risk.

As Betterhalf is a public community, Your Content will be visible to other users of the App around the nation - so make sure you are comfortable sharing Your Content before you post it. As such, you agree that Your Content may be viewed by other users and any profile viewers, if you participate in any contest by Betterhalf. By uploading Your Content on Betterhalf, you warrant to us that you have all necessary rights to do so, and automatically grant us a non-exclusive, royalty free, perpetual, nation-wide licence to use Your Content in any way.

We have the right to remove, edit, limit or block access to any of Your Content at any time, and we have no obligation to display or review Your Content.

Member Content

Other members of Betterhalf will also share content by uploading it through the App. Member Content belongs to the user(s) who posted the content on the app and his/her content is visible to the other members.

You do not have any rights to other users' Member Content, and you may only use other Betterhalf users' personal information to the extent that your use of it matches Betterhalf's purpose of allowing people to meet one another. You may not use different users' data for industrial functions, to spam, to harass, or to make unlawful threats. We reserve the right to terminate your Account if you misuse other users' information.

Member Content is subject to the terms and conditions of Sections 512(c) and/or 512(d) of the Digital Millennium Copyright Act 1998.

Betterhalf’s Content

Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, and other intellectual property appearing on Betterhalf are owned, controlled or licensed by us and are protected by copyright, and other intellectual property law rights. All rights, titles and interests to Our Content remains with us at all times.

Content, without the right to sublicense, under the following conditions:

We reserve all other rights.

3. Restrictions on the App

Do’s (You should agree with):

Don'ts (You agree that you will not):

We don't like users misbehaving in the Betterhalf community. Therefore, you can report any abuse or complain about Member Content by contacting us, outlining the abuse or complaint. You can also report a user directly from a profile or in chat by clicking the 'Block & Report' option.

Also, we don't appreciate users doing foul things to Betterhalf as well - our team have worked really hard on the creation, so scraping or replicating any part of the App without our prior consent is prohibited. This includes by any means that (automated or otherwise) aside from our presently offered, published interfaces - unless you are specifically allowed to try it in a separate agreement with us.

4. Privacy

For information about how Betterhalf collects, uses, and shares your personal data, please check out our ​Privacy Policy​ – this is some important stuff. When you authenticate your phone number, it is used for verification purposes & our customer success team to contact you in case it requires. Your contact number is safe with us and will not be shared with any other user. By using Betterhalf, you agree that we can use such data in accordance with our privacy policy. You agree to be contacted by our team for subscribing to our premium plans or buying value added services offered by Betterhalf.

5. Third Party Stores; Premium Services; In-app Purchases

The App may be linked with third-party owned and/or operated platforms and services, e.g., Apple (iTunes, etc.), Google, Facebook, Twitter, etc. (each, a “Third Party Platform”) and may require you to login such Third Party Platforms and provide certain account credentials and other information in order to access the App. By using the App, you agree to comply with any applicable terms or conditions promulgated by any provider of a Third Party Platform (e.g., Facebook’s Terms of Use, iTunes Store Terms of Use, etc.) We may make certain products and services available to users of the App in consideration of a subscription fee or other fees (“Premium Services”), including the ability to purchase products, services and extra features, such as the ability to extend your matches. If you choose to use Premium Services or make In-App purchases, you agree that additional terms may apply to your use and purchase of such Premium Services and In-App products, and such further terms are incorporated herein by reference.

You may purchase Premium Services and In-App product through the subsequent payment strategies ( “Premium Payment Method”): (a) creating a sale through the Apple App Store ®, Google Play or other mobile or web application platforms or storefronts authorized by us (each, a “Third Party Store”), (b) paying with your credit card, debit card, or PayTm account, which will be processed by a third party processor. Once you've requested a Premium Service or In-App Product, you authorize us to charge your chosen Premium Payment Method and your payment is non-refundable. If payment isn't received by us from your chosen Premium Payment methodology, you agree to promptly pay all amounts due upon demand by us.

In the event of a conflict between a 3rd Party Store’s terms and conditions and these Terms, the terms and conditions of the Third Party Store or service supplier shall govern and control. We aren't accountable and don't have any liability whatsoever for product or services you acquire through the Third Party Store. If you choose to make an In-App Purchase, you will be prompted to enter details for your account with the Third Party Store you are using (e.g., Android, Apple, etc.) (“your Mobile Platform Account”), and your Mobile Platform Account will be charged for the Premium Service or In-App Product in accordance with the terms disclosed at the time of purchase, as well because the general terms applicable to any or all alternative in-app purchases through your Mobile Platform Account (e.g., Android, Apple, etc.). Premium Services and In-App Products may include one-time purchases as well as monthly subscriptions (e.g., a one-month subscription, three-month subscription, six-month subscription, etc.) to additional account features. At the end of the free trial period (if any), you will be charged the price for the subscription and will continue to be charged until you cancel your subscription.

Please note that for Premium Services and In-App product created on a subscription basis, your subscription will automatically renew for the same subscription period as you initially purchased (e.g., if you creates an In-App Product for a six-month subscription, your subscription will be automatically renewed for an additional six-months). To avoid any charges for additional periods, you must cancel it before the end of the trial period, subscription period or renewal, as applicable, in accordance with the terms and conditions of your Mobile Platform Account and therefore the terms and conditions of any applicable Third Party Store.

The pricing may vary due to a number of factors, such as promotional offers, loyalty bonuses and other discounts that might apply to your age group. In all cases, we are not responsible and have no liability whatsoever for any payment processing errors (including card processing, identity verification, analysis and regulatory compliance) or fees or other service-related problems, including those issues that may arise from inaccurate account information, or products or goods you obtain through your Mobile Platform Account or Third Party Stores.

Furthermore, descriptions and images of, and references to, products or services (including Premium Services or In-App Products) do not imply our or any of our affiliates' endorsement of such products or services. Moreover, Betterhalf and its third party operational service providers reserve the right, with or without prior notice, for any or no reason, to change product descriptions, images, and references; to limit the offered amount of any product; to honor, or impose conditions on the honoring of any coupon code, promotional code or other similar promotions; to bar any user from conducting any or all transaction(s); and/or to refuse to produce any user with any product. Also, if we terminate your use of or registration to the App because you have breached some Terms, you shall not be entitled to a refund of any unused portion of any fees, payments or other consideration.

We encourage you to review the terms and conditions of the applicable third party payment processors, Third Party Store or Mobile Platform Account before you buy any In-App product or Premium Service purchases.

6. Push Notifications; Location-based Features

We may provide you with emails, text messages, push notifications, alerts and other messages related to the App and/or the Betterhalf services, such as enhancements, offers, products, events, and other promotions. After downloading the App, you may be asked to simply accept or deny push notifications/alerts. If you deny, you will not receive any push notifications/alerts. If you allow it, push notifications/alerts will be automatically sent to you.

If you no longer wish to receive push notifications/alerts from the App, you may opt out by changing your notification settings on your mobile device. With respect to other types of messaging or communications, such as emails, text etc., you can unsubscribe by either following the specific instructions included in such communications, or by emailing us with your request at feedback@betterhalf.ai

The App may allow access to available opportunities for you to view certain content and receive other products, services or other materials based on your location. To make these opportunities out there for you, the App will determine your location using one or more reference points, such as GPS, Bluetooth and/or software within your mobile device.

If you've set your mobile device to disable GPS, Bluetooth or other location determining software or do not authorise the App to access your location data, you will not be able to access such location-specific content, products, services and materials.

By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

For additional information regarding the App uses and your data, please browse our Privacy Policy​​.

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