Safety Guidelines

We at Betterhalf have strived to take all possible steps to build a safe online community. We advise all our users to follow the guidelines to stay safe during your Betterhalf experience.

Online Safety

Safeguard your information

Never share personal information, such as your home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don’t know.

Continue conversations on the App

Never share personal information, such as your home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don’t know.

Never Send Money or Share Financial Information

Never send money, especially over bank transfer, even if the person claims to be in an emergency. Transferring money is like sending cash — it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately.

Meeting in Person

Take your time

Don’t be in a rush, get to know the other person before agreeing to meet or chat off Betterhalf. Don’t be afraid to ask questions to screen for any red flags. A phone or video call can be a useful screening tool.

Meet in Public

For the first few times meet in populated, public places. If your connection pressures you to go to a private location, end the date.

If You Feel Uncomfortable, Leave

It’s okay to end the date early if you’re feeling uncomfortable. In fact, it’s encouraged. And if your instincts are telling you something is off or you feel unsafe, ask people around you for help.