FAQs

What is Betterhalf.ai?

Betterhalf is a revolution in the matrimony industry. It is here to break the old approach of the matchmaking apps in India with its advanced compatibility algorithm powered by AI.

It is the fastest growing matrimony app in India connecting hearts through AI technology on both IOS and Android for free. With over 500K users, a million meaningful connections, Betterhalf has proven to be the bold choice for Indians amongst many traditional matchmaking apps like Bharat matrimony, Jeevansathi, and Shaadi.com. If you wish to find your bride or groom based on compatibility along with the other traditional filters, we are the safest option to vouch. We cater our services in major cities like Mumbai, Pune, Delhi, Chennai, Hyderabad, Bangalore and many more.

How does Betterhalf.ai work?

Betterhalf.ai daily recommends up to 50 matches based on your predicted preferences and compatibility, which is not just limited to their mutual likes or dislikes but a much deeper level. You can send connection requests or accept the ones you really like after going through their entire profile. Once connected, you can go ahead and start a conversation for free that may lead into something more meaningful eventually.

What is the age group of users that we serve at Betterhalf.ai?

We serve users between the age group of 25 & 40.

How does Betterhalf.ai use AI and ML?

Our unique AI algorithm has studied and processed over 500K compatibility use-cases and weddings around the world. With this much data, and the personality quiz that analyses your 16 demographic and behavioural traits, it is easier to predict your preferences of age, height, salary, language, location and universally-accepted compatible grounds for people and based on their social activities. it is able to match the grounds and land you a compatible partner. (unless you are way too complex for it to understand ;))

How to create a profile on Betterhalf.ai?

Trust us, it will just take a minute to set up your profile. All you need to do is install Betterhalf.ai from play store or app store, and sign up using:
Continue with Facebook: By clicking this option, you will be prompted to login through your official Facebook ID. By logging in to your Facebook account and by allowing us permissions, you will be welcomed instantly. Don’t worry, We do not share anything on behalf of you on social media.

Continue with Mobile Number: By clicking this option, you will be prompted to choose your registered mobile number on the device and once you select that and click continue, you will be asked to authenticate your number through OTP. Once received, enter the OTP and you’re done! Your number is safe with us and is not shared with anyone.

Our patented One-click sign up will create your profile automatically and set your match preferences based on AI and ML predictions which are 70% accurate. Just in case you want to make changes in your partner preferences, you can edit it whenever you want!

Can Users Create More than One Profile on Betterhalf?

No. Users cannot create multiple profiles on Betterhalf. A user with multiple profiles isn’t serious about finding his/her partner and might temper with the safe environment of our platform. So, we don’t encourage such behaviour. And even if an individual tries to create more than one profile, it will immediately be unverified.

Is Betterhalf.ai a free to use matrimony app?

Yes, we are FREE to use matrimonial app for all the users across India. We allow users to send unlimited connection requests, and unlimited chats. If you wish to explore further connections and extend the allotted privileges, we have a premium plan for you as well.

How to change my personal details like birthdate, location, email id, mobile number etc?

To keep the community safe from fraud users, we do not allow users to change their personal details like birthdate, name, location, email id and mobile number. However, you can write to us at feedback@betterhalf.ai with the changes and government id as a proof of identity.
To edit any of your personal details:
1. Click on the topmost left profile icon from the home screen.
2. Click on the pencil icon on your display picture and voila! You can add or edit any information you wish to do.

What does "This person has moved on" means?

This means that the connection has deactivated or deleted their profile or has blocked you.

How do add/remove/edit photos?

After the successful Login, if you wish to do any changes to your pictures, follow the steps below:
1. On the topmost left corner, you will find a profile icon. Click on it and it will redirect you to your profile.
2. On your Display picture, you will see a pencil option. Click on it and it will open the options to add/edit or delete a picture from your profile.

What is match compatibility?

Match compatibility refers to the compatibility grounds you share with your match. It will include compatibility grounds based on Intimacy, Settled place, Family values, Humor, Leisure, Movies etc. Click on the icon on the right side of any recommended or received match and you can see your shared compatible aspects according to your match. You can see the parameters that are common in you two and the ones that don’t share in common. If you haven’t taken your personality quiz, we insist you to do so as it will give you the best matches.

What is selfie verification?

To prevent the misuse of the platform and security reasons, we have launched this feature of verifying profiles by asking the users to click a real-time selfie. All you need to do to verify your identity is click a selfie and upload on the system and voila! You’re done!

What are personal notes?

If you like someone more than the rest and wish to make a special impression, you can send a heartfelt note addressing them to gain extra attention. Your match will receive a connection request with a beautiful note written by you which will make you stand out. This doubles up the chances of making a meaningful connection with them.

What are recommended matches?

Based on your profile and activity, our AI finds the compatible grounds for you within our community of users and suggests some of them to you. Recommended matches may or may not be necessarily based on your exact filters for partner search but they fall within the compatibility grounds.

What are the requests received?

If someone from our pool of users likes your profile, s/he can send you a connect request and that request can be viewed in your requests received section. You can accept or decline the request based on your preferences.

What is Betterhalf premium?

For the holistic usage of the app, users can opt to upgrade their profile and become a premium member. For this, they have to buy a membership of 1 month, 6 months, 12 months and lifetime. Below are the benefits of being a Betterhalf premium member:
Instant boost for 24 hours
Stand out from the crowd and get 10 times more profile visibility for 24 hours
Instant matches
Get up to 50 instant exclusively matched profiles instantly and upto 2x matches every day
Crown badge
Stand out to the profiles you like and increase the chances of brewing meaningful relationships
Personal note
Put a spotlight on your profile and send an intro message to double the chances of making a connection
View received requests
Enjoy unrestricted conversations with your connections

How do I know the profiles are genuine?

Our continuous effort and the main motive behind building Betterhalf is to provide the absolute best and genuine profiles for our users. To ensure that, we have established a series of verification rounds to check the authenticity of the profiles. With the selfie verification and daily manual verifications we make sure our community is safe and secure for all the members. Also, you can report if something is not right with a profile and we immediately take action against that, no questions asked.

How to delete my Betterhalf profile?

If you wish to delete your Betterhalf profile, follow the below steps:

1. Click on the top-left profile icon from the homepage.
2. Below your profile picture, you will see “Safety Center”
3. In the Safety Center, click on “Account Settings” and click Delete.

By deleting your profile, you’ll lose all your information, including photos, connections and chats. If you wish to deactivate temporarily, we suggest you choose “Snooze”.

How to deactivate my Betterhalf profile?

To deactivate your profile for sometime, follow the below steps:
1. Click on the top-left profile icon from the homepage.Below your profile picture, you will see “Safety Center”.
2. In Safety Center, click on “Account Settings” and click Snooze.
3. By snoozing your profile, you won't be visible to any of your matches. You can activate your profile by logging in anytime.

What are the referral benefits?

For every successful female member referral, get additional Rs.200 off on any premium subscription plan above Rs.1000. Refer 2/3 female members to avail Rs.400/Rs.600 off and so on. The more you refer, higher the discounts! The discounted payment link to upgrade to premium will be shared once your friend's profile is registered and it goes through Govt ID & social media verification. Simple!

What happens when a user has updated fake details?

If someone has updated fake details on their profile and any other user reports it, our team manually checks the authenticity with a valid govt. proof and if in case the accused person is unable to provide that information, we immediately delete and permanently ban his/her profile. But at the same time, we advise all of our users to NOT believe everything that a person’s BIO says or respond to messages that share their contact number in the first chat itself as that is not something under our control.

How can I get a refund for Betterhalf premium subscription?

No, you cannot get a refund once upgraded to the premium subscription and after utilising the services.
As stated in our Terms of Use, any purchases made in the Betterhalf app are non-refundable.

What is match/connection guarantee ?

Betterhalf guarantees 4 connections for users purchasing the 6 month premium plan.
If we fail to keep up with our promise, we will refund the entire amount after the plan expires or extend it for free for the same time period, whatever you want!